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View expertise by Luxembourg
| Expertise: |
ERP |
| Industry: |
Information Technology |
| Product: |
Procurement, Oracle Projects, Costing, Billing, OM, Oracle Method, AIM, |
| Case Study / Projects / Achievements |
- Driving the change acceptance activities for 6 countries, which
are targeted in the Oracle Project Accounting, roll out for
Professional Services.
- Analyse, develop and drive the country change acceptance plan
with the EMEA change manager, country change managers and Business
Solution Group engagement managers. Driving change acceptance plans
focusing on business process re-engineering in order to deliver
projects successfully, with improved profitability and operated more
efficiently.
- Understanding of local Professional Services business processes
and the related roles, the end state (business readiness) and map a
business transition plan to achieve that end state using change
acceptance plan and Six Sigma methodologies.
- Map processes and roles to achieve end state. Document the
changed core business processes, organisational impacts, roles and
responsibilities.
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| Geography |
CH, UK, F, I, E, PT, LUX |
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| Expertise: |
ERP, SCM, CRM |
| Industry: |
Information Technology |
| Product: |
Oracle Financials, General Ledger, Receivables, Cash Management, Oracle Logistics, Order Management, Oracle Methods, AIM, TOAD (Quest) |
| Case Study / Projects / Achievements |
- Improved order processing standardisation of the pan European front- (CRM) und back office (ERP).
- Delivered a business process with supporting system changes.
- Increased order velocity by 115% for account and 296% for credit
card orders, accuracy and quality by reducing rejection rate with 85%,
reduced order processing costs resulting in $3.8M annual savings,
improved sales productivity and visibility of the order pipeline and
scalable process to support standardisation and centralisation.
- Managed 7 different visions, scopes and functional specifications
in the order processing area. Provided go live and post implementation
support for Southern Europe.
- Carried out business process improvement in the prepaid orders area
for EMEA by leading interviews, data gathering, analysis and
recommendations from metrics.
- $1.5M annual savings.
- Captured 20 - 50 issues per specification and initiated corresponding improvements for the future processes.
- Developed 12 different process improvement scenarios to achieve common European process.
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| Geography |
CH, D, A, UK, IRL, F, I, E, PT, NL, B, LUX, SK, S, N, SF, DK |
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