Change Management (CM): Den Wandel gestalten, nicht befehlen.
Companies implement excellent tools, the project is delivered within
time and budget - and still - the project failed. Why? Because there
has been not enough attention to the "other" key factors such as
personal, team, organizational impacts, roles, responsibilities,
development and training.
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Change Management
Business Case: "Out restructuring project will fail without the change management part."
Overview: Change Management is
about making the change successful and sustainable. Change Management
is a central element of every initiative since it depends on how the
stakeholders perceive the change process. Only if the stakeholders
(employee, customer, supplier, competitor, public) see a sense behind
the change, you succeed in the change. Only if you communicate the
change openly and honestly, you will succeed in the change. You must
know how making changes quickly, effectively and economically -
otherwise you will fail.
Approach: Identify the affected
processes. Define the future processes and organizational changes.
Develop new roles & responsibilities and job specifications. Test
the changes and the performance. Train the people and measure the
process. In every step: Communicate the change process & explain
the "why we are doing this".
Benefits: Improved leadership
capabilities, building trust and creditability, open, collaborative
environment, and improved communication, cultural change, bolstering
business relationships, improved system and process to meet business
challenges.
Outcome: Changed long-standing practices and management attitudes.
Case Studies:
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