Enterprise Resource Planning (ERP)
ERP integrates all departments and functions across a company onto a
single IT system than serves all those different departments'
particular needs.
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Enterprise Ressource Planning
Business Case: "How can ERP improve a company's business performance"
Overview: ERP is often referred
to as back office software. With ERP, companies automate their
processes by providing a software road map to fulfil the different
steps along the process. For example, when a customer service
representative enters a customer order into an ERP system, he has all
the information necessary to complete the order (the customer's credit
rating and order history from the finance module, the company's
inventory levels from the warehouse module and the shipping dock's
trucking schedule from the logistics module)
Benefits: ERP integrates
financial information, customer order information, standardizes and
speeds up the manufacturing process, reduces inventory and can
standardize HR information.
Outcome: ERP does not
revolutionize the business; it rather focuses on optimizing the way
things are done internally rather than with customers, suppliers or
partners. Normally, it takes 8 months (31 months total) after the new
system is in place to see any benefits. The median annual savings from
the new ERP system were €1.6 million (Meta Group study of 63 companies).
Case Studies:
Case Studies in Finance and Insurance Industry:
Case Studies in IT, Telco and High Tech Industry:
- Change Management for IT client (Switzerland, France, Spain, Portugal, Italy, UK, Luxembourg)
- Business Process Improvement EMEA (France, Spain, Italy, Central Europe, Benelux, UK, IRL, Nordics)
- ERP for ISP client
- ERP in Telco's
- Migration Strategy for Telecom client
- Consolidation General Ledger for IT client
- Training for High Tech client
- BPR for IT client, Europe, Africa and Middle East (21 countries)
Case Studies in Industry:
Case Studies in Consulting Industry:
Case Studies in other Industries:
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