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Business Process Reengineering (BPR) changes key business processes. This includes refining the processes that interact with clients, employees, suppliers and internal operations.

Business Process Reengineering

Business Case: "Centralize Back Office Functions into a pan European Shared Services Centre."

Overview: Identify processes and activities to re-engineer. Conduct financial baseline. Conduct process mapping and activity costing. Identify options to change. Develop implementation plans. Evaluate costs and benefits. Measure against external benchmarks and best practices.

Benefits: Clear picture how long a process takes and how much it costs. Comparison against best practices and benchmark against other organizations within the company.

Outcome: Cost savings, synergies and quality improvements.

Case Study: BPR