
Business Process Reengineering (BPR) changes key business processes.
This includes refining the processes that interact with clients,
employees, suppliers and internal operations.
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Business Process Reengineering
Business Case: "Centralize Back Office Functions into a pan European Shared Services Centre."
Overview: Identify processes
and activities to re-engineer. Conduct financial baseline. Conduct
process mapping and activity costing. Identify options to change.
Develop implementation plans. Evaluate costs and benefits. Measure
against external benchmarks and best practices.
Benefits: Clear picture how
long a process takes and how much it costs. Comparison against best
practices and benchmark against other organizations within the company.
Outcome: Cost savings, synergies and quality improvements.
Case Study: BPR
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