Business Intelligence (BI), Business Performance Management (BPM),
Corporate Performance Management (CPM), Enterprise Performance
Management (EPF) are all about integrated data and reporting tools,
built on top of a scalable infrastructure, to support and improve
the decision-making process.
Businesses are relying more and more on a range of data repositories
(data warehouses, data marts and newer but equivalent approaches) to
unify corporate information and allow management to drill down and
understand the fiscal underpinning behind any set of figures and then
deal with inconsistencies.
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Business Intelligence
Business Case: "We cannot get
information out consistently! We have 3 different reporting tools, but
we do not have a consistent approach to results reporting, management
reporting, budget and planning "
Overview: BI and their
associated DW (Data Warehouses) systems were perceived in the past as
strategic and tactical decision-making systems separate from the
transactional applications that manage day-to-day business operations.
Today, BI optimises day-to-day business operations, since BI, DW, ERP
and CRM systems become more and more integrated. However, the data
needs to be clean, organized and accurate.
Benefits: Relevant information,
not information overload. Data integration becomes simpler because the
number of sources is reduced. Complete, accurate and timely information
from across the enterprise. User will know how to deal with the data
overflow and what to do with the data. Findings will be easier
communicated to take necessary actions.
Outcome: Single source of
accuracy and truth. A system, which keeps the performance and remains
scalable for the growing data volume and workload. Ability to deal with
information overload. For each user, a personalized information
delivery, for example a personalized home page containing highly
targeted information.
Case Study: BI in Finance Industry
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